Terms & Conditions

Last Updated: August 2026

Welcome to GenZ Makhana. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws. If you do not agree with these terms, please do not use the website.

Products & Availability

We make every effort to ensure that product descriptions, pricing, images, and availability are accurate. However, occasional errors may occur. Product availability is subject to stock, and we reserve the right to modify or discontinue products without prior notice.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Payments are processed through secure payment gateways, and orders are confirmed only after successful payment or valid Cash on Delivery confirmation where available.

Order Confirmation

After placing an order, you'll receive an order confirmation via email or SMS. This confirmation acknowledges receipt of your order but does not guarantee acceptance. We reserve the right to cancel or refuse orders in cases such as payment failure, incorrect pricing, suspected fraud, or product unavailability.

Shipping & Delivery

Estimated delivery timelines are provided for convenience and may vary depending on location, courier operations, weather conditions, or other circumstances beyond our control. Complete shipping details are available in our Shipping & Delivery Policy.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return.

Product Information

We strive to present accurate ingredient lists, nutritional information, and product descriptions. Customers are advised to read product labels before consumption, especially if they have allergies or dietary concerns.

Intellectual Property

All content on this website—including logos, branding, product images, graphics, text, and website design—is the property of GenZ Makhana unless otherwise stated. Unauthorized copying, reproduction, or commercial use is prohibited.

User Responsibilities

By using our website, you agree not to:

Provide false or misleading information.
Attempt unauthorized access to our systems.
Interfere with website functionality.
Use our content without permission.

Limitation of Liability

GenZ Makhana shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where liability cannot be excluded under applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process your information.

Changes to These Terms

We may update these Terms & Conditions from time to time. The revised version will become effective once published on this page.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

GenZ Makhana

Email: hello@genzmakhana.com
Phone: 8879588163
Address: Prasad Chamber, Tata Road No. 2, Roxy Cinema Opera House, Girgaon, Mumbai, Maharashtra – 400004
FSSAI License No.: 21526002000728